Can someone attend my assessment with me?

Yes, you are welcome to have a friend, family member, or supporter attend your assessment with you if this would help you feel more comfortable. They may be able to provide additional background information where appropriate. However, the assessment remains a clinical...

What if I disagree with the outcome?

We’re sorry if you’ve experienced an issue with our services. We try our hardest to ensure patient satisfaction; however, despite our best efforts, there may be occasions when patients are unhappy with their care. It is important to let us know so we can improve.​ You...

Can you guarantee a diagnosis?

No. We cannot guarantee a diagnosis. All assessments are carried out by appropriately qualified clinicians and are based on a comprehensive clinical evaluation in line with national guidance. A diagnosis is only made where the clinical criteria are met. Some...